top of page

Shipping Policy

1. Order Processing Time:

  • All orders are processed within 3-5 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
     

2. Shipping Methods and Times:

  • International Shipping: Delivery times vary depending on the destination country and shipping method selected.

  • Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
     

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the carrier's website.
     

5. International Shipping:

  • For international orders, please note that customs duties, taxes, and fees may apply depending on the laws and regulations of the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

Return & Exchange Policy

If, for any reason, you are not entirely pleased with your order, we offer a hassle-free return policy to make your experience seamless.

 

Returns Eligibility:

  • Items must be returned within 30 days of the delivery date.

  • Products must be in their original condition, unworn, and with all tags attached.

  • Final sale items are not eligible for return.

​

Return Shipping:

  • Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

  • We recommend using a trackable shipping service to ensure safe return delivery.

 

Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed, and a credit will automatically be applied to your original payment method within 5 to 10 business days.

​

Contact Us: If you have any questions or concerns about our return policy, feel free to contact our customer service team at themalavita.il@gmail.com

Thank you for choosing Malavita. We appreciate your trust in our products, and we are here to make your shopping experience the BEST possible !

bottom of page